Once Dispatched, all blinds are delivered by a reputable national carrier on a next working day service (We are experiencing some delays with couriers due to the ongoing COVID-19 outbreak) and will require a signature to confirm delivery. The carrier can then provide us with a signed copy proof of delivery and this will be accepted as confirmation of safe delivery. If a parcel arrives damaged in any way it must be signed for as damaged with the delivery driver or rejected by the customer. We must be notified of any damage within 3 working days. Damage reported after this may not be accepted.
Our carrier will not leave a parcel without a signature, please ensure that there will be someone to provide a signature at the address you require the goods delivered to (this could be a work address).
If there is no body available when the carrier attempts to deliver they will try once more the following day, if there is still no one available to receive the delivery on this second attempt the parcel must be collected from the local depot, or an additional delivery charge will be made to re-ship the goods again.